Tipping is a scam, article.
"My favourite trick though is where you get the bill and at the bottom it says ‘service not included’.
Oh dear, that’s a bit of an oversight isn’t it; not including the cost of one of your raw materials. Or was it understood that I would go to the kitchen, request my own food and fetch it when it was ready - I can do that if that is what is required. And why is it service that is not included, why not food, or the furniture?"
Personally I don't anymore have as hard an attitude as the article, but I admit I think tipping is weird. For example I always leave the change with the pizza dude, but when I get groceries delivered there's no cash involved and the guy (who is usually much more pleasant and helpful than the pizza man) does not get a tip. How's that fair?
Also if a tip is a tip, it's voluntary. If it isn't, it should be included in the price. If it is, then waiters do not have the right to get pissy if they don't get a tip.
By the way, here's a tip (the other kind) for service workers, from Stuart Wilde: if you want to earn good tips, be extraordinarily helpful and pleasant. Really go way beyond duty with providing service, help, and friendliness. You'll be tipped more than you ever heard of.