When I started on the web in 1995, I was a little snobbish and refused to use smilies. Until I wrote a risky joke in a group email, and somebody took it seriously. Then I realized that email and chat is like conversation (not real writing), and further:
In space nobody can hear you scream, and in cyberspace nobody can see you smile.
So they are a great and simple help. :-)
I resisted them at first, but like you realized sometimes they're necessary.
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